Personal Hygiene

COVID-19 MEASURES

Remember - ‘Hands. Face. Space.’:

  • hands – wash your hands regularly and for 20 seconds

  • face – wear a face-covering in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet

  • space – stay 2 metres apart from people you do not live with where possible, or 1 metre with extra precautions in place (such as wearing face coverings or increasing ventilation indoors)

At The Imperial, the following measures will apply for the safety of both guests and our team:

 

  • There will be hand sanitisers around the restaurant, including at the entrance for customers and staff to use.

  • We will have a member of staff working full-time to sanitize contact points during opening hours.

  • Smaller party sizes and a  limited number of bookings will be available to allow for safe social distancing.​​

  • Food service times may take longer than usual due to restrictions.

  • Following government guidance, we are required to take the details of customers who dine at the restaurant.

  • Allotted time slots for reservations will be maintained - with allocated table time aimed at: (1) balancing the need for customers to enjoy themselves and have a good experience; with (2) the restaurant's need to keep customers and staff safe, whilst turning tables to help offset the reduced capacity in the restaurant.

  • We need to allow time in between diners for cleaning to take place.

  • Reservations are preferred - by using our online booking enquiry form or by calling us on 01422 200 889 (during opening hours). However, depending on how busy the restaurant is - drop-ins may still be possible.

  • Depending on circumstances, a non-refundable deposit of £5 per person may be required at the time of booking.

NB: as circumstances are constantly evolving, the measures in place will need to change accordingly.

 

Please be assured, all of the procedures being implemented are designed to enhance the safety of guests and staff. Please, work with us to help ensure the safety and well-being of us all.

 

We look forward to seeing you soon.

The Imperial Team